Sify Infrastructure Management Services
infrastructure management services
 
FAQs

Case Studies

Remote data center management

How Sify helped a multi-billion dollar chemical company reduce its cost of operations by 30%...

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Transition & Risk management

Click on the questions below to read Sify's answers.

1. What is Sify's process for transitioning work offshore?

Sify understands that an effective transition is half the work done. Based on this experience, Sify has developed comprehensive risk and transition methodologies.

2. What are the risks associated with offshoring of infrastructure management? How does Sify address these?

Sify has a risk management model, which is based on the PMI model. Details of possible risks and Sify’s approach are detailed in risk management methodology.

3. How long does it take to transition infrastructure management offshore?

The duration depends on a variety of factors like maturity of current processes, stability of IT environment, complexity of technology stack, people factors, current incumbents or engagements, and business factors.

Sify can also transition the processes selectively, in a gradual manner, ensuring that the end user confidence is always high and the risks are mitigated.

We could safely look at period ranging from 4 weeks to 6 months depending on the size and complexity of the engagement.

4. What process certifications does Sify have?

Sify’s Data center management are certified for BS 7799.

Our customer care operations are certified for ISO 9001.