Methodology for IT Infrastructure Management

Sify understands that IT Infrastructure is the lifeline of a production environment. To minimize risks, most clients prefer a flexible model for selective outsourcing of processes, while maintaining a degree of control on the engagement.

Utilizing an offshore based remote delivery model, Sify's ITIL compliant methodologies have evolved and matured over a period of time, and meet client expectations of risk mitigation, flexibility & control.

Sify also adopts Six Sigma techniques, for enabling continuous improvement in productivity & end customer satisfaction levels.

• Transition
• Risk management
• Engagement governance
• ITIL processes