Sify Infrastructure Management Services
infrastructure management services
 
IMS - Infrastructure
      Management Services
Network Management Services
Data Center Services
Security and Information Assurance Services
End User Services

Client Speak

Customer speak

Data Center Management

Different operating systems, varied databases, assorted middle tier applications and management tools – data centres have become home to diverse technology applications and infrastructure. All the more reason to look for a specialist with a strond background in data centres who can offer quality services.

  • A wealth of experience in running data centres having set-up three world-class Level 3 data centers in Mumbai, Chennai and Bangalore with rack space to accommodate over 9000 servers and also running 15 more Level II centres
  • All the three data centers are ISO 9001 and ISO 270001 certified
  • Expertise in data centre setup, optimzation and monitoring

Our Service Offerings

At Sify we can remotely manage a client’s data center with our own homegrown tools and well-laid processes. We offer the following Data center solutions to the customer.

  • Consulting Services
  • Monitoring and Management

Key Benefits from Sify

  • Real time monitoring through Sify's own visibility tool iONi.
  • Sify’s NMS – Beacon for management of devices.
  • A mix of Off-shore and Near-shore delivery mechanism.
  • Leveraging expertise in running own datacenters for customers.
  • Improved Service levels with Level 1 Level 2 support

Case Study

Problem

A diversified worldwide leader of tools and engineered solutions for professional, industrial, construction and security solutions with 6 data centers and servers across 30 locations globally was finding it hard to get standardization across all regions and process driven service levels.

Solution:

Sify's Managed data center services created a dedicated offshore delivery team. The team streamlined the processes across geographies and service delivery window was set up on agreed upon timelines.

Benefits:

  • No issues with regional service delivery (centrally managed by Sify)
  • Resolution of incidents with an average of 20 minutes per incident.
  • Proactive monitoring to improve the efficiency of the existing hardware.


The Sify Experience

“They were the only off-shore vendor who had their own tool and did not have to use any one else’s solution to manage our network. That made their total pricing dramatically different from other offshore vendors.” – Joe Simon, Group CIO a large media company in the USA.