We are India’s leading ISP and have the experience of running India’s largest IP-VPN network with over 470 global points of presence. Our network management services include pro-active performance monitoring, management and support for various network components including routers, switches, VPN devices, network-links and load balancers. Our team of highly skilled CCIE’s, CCNAs, CCNPs enhances value to clients by offering consultancy on Network Engineering, Deployment and Optimization.
Sify offers
- Network Consulting and Engineering
- Network Deployment Services
- Network Optimization and Audit Services
- Monitoring and Management Services
Key Benefits from Sify
Expertise
- Market leader in Managed network services.
- Experience of running India’s first private ISP and India’s most sophisticated and extensive network.
- The experience of managing about 100000+ devices (network elements)
- No. of desktops managed – 50000+
- No: of Problem tickets annually – 1.0 Million+
- No: of Change tickets annually – 2,500+
- No: of Voice Calls p.m. (retail) – 150,000
- No: of Voice Calls p.m.(corporate) – 10,000
Resources – Certified in
- CCNA,CCDA,CCNP,CCIP,CCIE
- RHSE,SCSA,SCNA,MCSE,MCSD
- CISSP,CISA,ISO27001
- ITIL
Case Study
Problem
A Leading Carrier in the US delivering nationwide DSL connection was finding it hard to manage its network (consisting of Nokia D50 DSLAMs, Samsung ACE MAPs, Cisco BPX WAN Switches and numerous PoPs)due to lack of well defined processes and key resource availability
Solution:
Sify's Managed network services helped the customer transition the Network management offshore. Change management processes, ITIL process driven service support were set up. SLA driven service support window is on for the customer.
Benefits:
- Improved response time (SLA driven)
- Faster deployment of new devices / rollout of new services
- Enhanced processes resulting in 32% improvement on SLAs.
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The Sify Experience
“When I stepped in two and half years back, there was no consistent model to manage our infrastructure across 312 locations; A few months after the Sify engagement began, I got a unified view of my entire infrastructure across all locations sitting at my desk. It was a great relief and I felt we were more secure.” – Scott Carcillo, CIO, A large Chemical Corporation. |
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