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Value proposition & Differentiators
Value proposition & Differentiators

Click on the questions below to read Sify's answers.

1. What is Sify's value proposition for remote infrastructure management?

  • Meet increasingly stringent SLA expectations of business users, in terms of service availability and performance on a 24X7 basis
  • Enhance responsiveness to changing business needs by improving flexibility, speed of technology innovation and support
  • Realize productivity benefits and performance enhancement by streamlining IT processes using ITIL best practices
  • Ensure better return on invested capital by optimizing IT infrastructure through consolidations, capacity planning and new technology adoption
  • Improve security by developing relevant internal control frameworks – BS7799, C OBI T & enabling compliance to statutory / regulatory requirements – SOX, SAS70
  • Reduce the cost of IT operations by up to 60% through offshoring

2. What is Sify's track record in providing infrastructure management services?

Sify is a global provider of IT infrastructure management services. Sify’s services are delivered using a proven global delivery model that leverages our world-class network & data center infrastructure, and top-notch technology talent.

Our services are customizable, SLA-driven and offer an irresistible value proposition to corporations seeking to improve return on their IT investments. Sify currently serves over 1200 corporate clients, including several Fortune 500 companies like GE, CitiGroup, HP, Gillette, Morgan Stanley, Whirlpool and Oracle.

3. Who are some of Sify's clients for infrastructure management services?

Sify provides infrastructure management services to clients across the globe. Sun Chemical, Viacom, GE, Whirlpool, Gillette, Morgan Stanley, Saudi Telecom are a few of our key clients.

4. How is Sify different from other Indian IT services companies?

Sify is the only offshore company that specializes in delivering SLA-based, infrastructure management services. Sify has also been in the business of providing Infrastructure services since 1998, and therefore has a richer experience and deeper expertise in supporting mission critical infrastructure on a 24X7 basis, than most Indian IT services providers.

Other Indian IT services providers are primarily software development & maintenance service providers, with no experience in infrastructure services.

Sify's core focus in offering infrastructure management services is supported by:

  • Robust service infrastructure
  • Risk mitigated ITIL-based delivery methodology
  • Customizable service tools
  • Large pool of certified resources

5. Why is Sify a better alternative to a US-based MSP, which provides remote services from a US location?

Sify has an offshore presence, which most MSPs lack.

As a result,

  • Sify is more price competitive
  • Sify has an advantage in supporting ‘flex & surge’ client requirements (due to its access to vast offshore resource base)

Thanks to Sify's vast service infrastructure and deep expertise, Sify's services span the entire IT infrastructure of a client, while local MSPs tend to address only specific parts.