Sify has a tested methodology in place to ensure a risk mitigated and effective approach for selective offshoring of Infrastructure Management services.

Sify understands that apart from its capabilities, experience, service culture & methodologies, it needs to combine the right proportion of flexibility and control in its engagement model.

The Sify engagement governance structure ensures the following:

• Single point of project contact from Sify for service delivery
• Service level management and risk management at operational level
• Periodic reporting and reviews to ensure adherence to performance commitments
• Seamless processes for contract level reviews and changes - scope, time, quality & price