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Desktop management

Desktop management

Companies today have a globally dispersed, mobile, digital workforce who use their IT infrastructure & applications. Their satisfaction levels are a realistic indication of the quality of IT operations & service delivery.

Sify’s end user services are a combination of desktop standardization, asset management and remote desktop support. Sify helps clients manage a high quality, always available IT service for their end users.

Sify today supports users on over 30,000 PCs/desktops across 3,000 geographically spread locations. Our capability is further emphasized by the fact that we resolve around 85% of end user problems remotely on a "first time right" basis, thus ensuring a higher user confidence in the IT operations of a company.

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Services offerings include